Network Latency Problem for Business and Fix by NOC
It’s always been true, and it’s more true than ever: your network is only as good as how fast it operates. Regardless of how robust your cybersecurity architecture is, how costly your firewall is, or what number of layers of access control you’ve introduced. Your company suffers when your network latency is a mess. Period.
And believe me, I’ve seen it all. From the early days, when we set up PSTN multiplexers for voice and data (everything was on copper in those days!), to that damn SQL Slammer worm back in the early 2000s network speed has always been a problem for business. The difference now? Expectations.
Nobody has time for slowness anymore. Not your staff, not your clients, and certainly not your P&L. This is where Network Operations Centers (NOCs) come into play. We then discuss why slow networks are a business killer—and how an optimized NOC can save the day.
What is Network Latency?
In short: Network latency is the time it takes data to go from one point to another. It’s measured in milliseconds (ms) — the lower the number, the snappier your network feels.
- Distance (Physics is not on your side; Data literally needs to travel).
- Network congestion (too much packets, not enough throughput)
- Hardware issues (Shitty routers, old firewalls, or faulty cabling).
- Mistaken settings (DNS misconfigs, bad routing, etc.).
I’ve had companies that thought they had a security problem — and all they had was a really bad network setup that was slowing everything down.
The Impact That Slow Networks Can Have on Business
Here’s the thing — slow networks aren’t merely annoying. They cost real money.
I was recently engaged with a financial institution (no names, I promise) and they were losing client transactions because their network latency between their key servers was over 150ms. That’s ridiculous when microseconds make a difference in banking.
Here’s where latency kills the business:
- Common Dos and Don’ts (and ignore the next paragraph) Productivity – Slow apps = frustrated employees. A frustrated employee has a longer turnaround time.
- Customer Experience — Do you ever have to wait for an online banking page to load? Your customers will leave.
- Security Risks — Slow networks can obscure real security problems (because slowness gets finger-pointing before anyone sees breaches).
- VoIP and Video Call Failures Call in terrible quality and voip devotees take a long vacation from the further sessions.
- Losses in E-commerce Sales — Amazon once discovered that every 100ms of increased latency decreased sales by 1%. Think about that.
That’s the issue we see at PJ Networks all the time. Businesses experience slow applications or sluggish cloud services—most of the time, it isn’t a security issue, it’s a latency problem that requires better NOC management.
How a NOC Improves Latency
Network Operations Center (NOC) does one thing well — it monitors, diagnoses and optimizes network performance. Consider it an always-on pit crew for your IT infrastructure.
How a Good NOC Reduces Latency:
- 24/7 Monitoring: We prevent problems before they affect your business.
- Network Traffic Analysis: Assist in identifying potential chokepoints and rerouting traffic, Much like a smart highway system
- Hardware & Firmware Optimization – Ensure firewalls, routers and switches performing on top.
- Immediate Threat Prevention: Quicker networks allow for better real time detection of the security threats — latency is an attacker’s best friend.
- Load Balancing Strategies: Layering network traffic over multiple servers to keep it snappy
I’ve had CEOs tell me why they need a dedicated NOC when they have “IT guys.” Well, here’s the answer — your IT team fights fires. A NOC stops fires from starting in the first place.
Optimization Strategies of PJ Networks
I’ve been slogging through slow misconfigured networks for decades. The PJ Networks team have developed solutions to maintain fast and secure networks; two concepts that are not always easy to balance.
Our Key Approaches:
1. Network Path Optimization
We are aware of companies that use default routing configs out of the box — no optimizations, no performance tuning. That’s asking for lag. Our team:
- Optimizes BGP and internal routing for speed & security.
- Configures redundant paths to ensure no single point of failure.
- Eliminates unnecessary hops in SD-WAN and cloud deployments
2. Zero-Trust, Without the Drag
Recently, we have migrated a number of banking infrastructure to the Zero-Trust Architecture (ZTA). But, if appropriately executed, Zero-Trust increases security without exterminating network speed. Done wrong? What you get is security policies that bring everything to a crawl.
We avoid that by:
- Smart segmentation of networks (not blindly deploying VPN tunnels everywhere).
- Employing least-privilege access policies without throttling users.
- Tuning security policies for performance.
3. Latency Lagging in Security Stacks
Fun fact—misconfigured next-gen firewalls can slow down your network.
Seen it happen firsthand. A company replaced a low-end firewall with a high-end firewall and did not configure offloading. Result? They wrote to us of a 30% network slowdown. Their own security tools caused this.
At PJ Networks, we:
- Configure firewalls to examine network traffic without compromising speed.
- To avoid excessive slowdowns, make packet scanning as efficient as possible.
- Use hardware-based encryption acceleration (software-only encryption sucks performance).
4. Configuration of Proactive QoS (Quality of Service)
This is a biggie — poorly managed QoS settings can cripple critical apps, such as VoIP, cloud apps, and real-time transactions.
What we do:
- Prioritize mission-critical traffic (companies like Zoom would prefer you not to lag while someone’s downloading a movie).
- Give you consistent performance with lower jitter & packet loss.
- Throttle non-essential processes so they don’t affect critical business functions.
Conclusion
If you’re still putting up with slow networks, you’re leaving money on the table — whether you know it or not. An appropriately managed NOC does not only solve the problem but also avoids its occurrence. At PJ networks we make networks optimized or:
- Fast. Because latency is productivity’s worst enemy.
- Secure. Because there’s never a reason performance should come at the expense of cybersecurity.
- Reliable. No one likes downtime.
I’ve been in this game since dial-up was the popular form of internet access, and if I’ve learned one thing in all my years, it’s that network speed is only going to become more and more important. If your IT team is forever firefighting slow connections, it is time to review your strategy.
Need real-time visibility and optimization of your network? A good NOC keeps your business running smoothly—seamlessly, in fact, while you go about your day.
And if we’re honest—that is how IT should be.